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Patient Support Services

Supporting every stage of our patient’s journey and contributing to the success of the hospital.

Delivering world-class healthcare means that as soon as our patients step through the doors, they are supported throughout their journey with us.

Working to the highest standards across all that we do, you’ll be pivotal to delivering the best possible patient experience. Whether you’re giving a warm welcome to our patients, supporting people through their journey with us, or maintaining our high standards of data control and administration, the work you do here will really contribute.

Patient support services include careers in all services that support the smooth running of the hospital from facilities to admin to hospitality, to housekeeping to medical records, HR and finance to name only a few areas of the hospital.

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Sulis Hospital is an award-winning hospital, led by some of the UK’s most experienced consultants

The hospital was designed by world-renowned architects Foster & Partners, in collaboration with the founding doctors, who combined their NHS and private practice experiences to create a healing environment. Both NHS and private patients receive outstanding care and expertise at Sulis Hospital.

Sulis Hospital is one of the first private hospitals in the UK where 100% of the shares are owned by an NHS Trust. The hospital’s private patient care model benefits all by allowing any additional income, earned through private care, to be reinvested in high-quality services for all patients at the two hospitals. The acquisition by the Royal United Hospital has grown the hospital’s services, increasing its capacity for patients.

This unique partnership between Sulis Hospital Bath and the Royal United Hospital NHS Foundation Trust ensures that we can continue to offer patients the highest standard of care.

Working with us means taking pride in your team and delivering the highest quality of care. We will support you and your ongoing learning in a hospital that benefits from advanced equipment and practices and has one of the best clinician-to-patient ratios around.

Our teams are nurtured to be the best they can be so that we can enhance the quality of people's lives through exceptional care. We are delighted to be rated outstanding by the Care Quality Commission for 'Caring' because of the caring nature of our people.

Join Sulis Hospital and make a positive difference in people’s lives.

We are dedicated to your professional ongoing development

It’s not just our hospital environment, facilities and investment in technology that keep us at the forefront of healthcare — it’s our team too.

We continue to invest in continuous training and development programmes for everyone who works here. You'll benefit from career development tailored to your needs — no matter what your area of expertise is or the stage you're at in your career.

Modern forward-thinking employer with a positive culture

We offer a flexible and supportive place of work for all our people who have a wealth of knowledge and experience. Our small friendly teams work together in driving excellence and improving patient outcomes.

In the 2023 staff survey, staff demonstrated high levels of engagement, especially around role clarity, trust and teamwork. Our employees benefit from our commitment to supporting professional and personal development in addition to:

  • Competitive salary.
  • Personal pension plan.
  • Enhanced holiday entitlement with the length of service increases.
  • Enhancements for unsociable, weekend and bank holiday hours.
  • Organisational sick pay.
  • Life assurance (3 x salary).
  • Flexible working opportunities.
  • Health Cash Plan – with access to a wide range of treatments.
  • Employee assistance programme – Wellbeing Hub.
  • Eye care vouchers.
  • Bike-to-work scheme.
  • Refer a friend scheme.
  • Joining incentives for specific roles.
  • Family-friendly policies.
  • Health and wellbeing initiatives.
  • Subsidised meals and drinks from our Deli.
  • Free tea, and coffee.
  • Free on-site parking.